Welcome to the platform (the "MUSO.AI Platform") of MUSO.AI ("MUSO.AI", "we", "us" and/or "our"). MUSO.AI provides a variety of online services to songwriters, musicians and vendors in the music industry through the MUSO.AI Platform (hereinafter, the "MUSO.AI Services").
As a customer, you maintain control over your account, including the Personal Data associated with it. Therefore, if you have questions about specific settings and privacy practices for your account or your employers’ account (i.e., if you are a user of the latter), please contact the person that administers such account.
1. OUR PRIVACY PRINCIPLES
- We safeguard the security of your Personal Data as if it were our own. We believe that security certifications are good, but that security by design is better. We bake security into our product features, and protect your data with the same security safeguards that we use to protect our own data.
- We do not sell your Personal Data. We recognize that receiving your Personal Data is vital to providing our MUSO.AI Services. In our view, the sale of your Personal Data would be a grave violation of trust. Therefore, we want to make clear that we are not in the business of selling your Personal Data and that we do not intend to be in that business.
2. INFORMATION WE COLLECT
When you interact with us through the MUSO.AI Platform, we may receive Personal Data and other information about you (“Other Information”), as explained below.
- Information You Provide Us. We collect your Personal Data when you register to use the Service, or when you provide information when using the MUSO.AI Service, or when you update your account information, or when we add additional services, or when we submit information to verify your identity, or when you contact customer support, or when you contact us with questions or feedback, or when you otherwise communicate with us. Personal Data may vary depending on what you choose to share with us and what MUSO.AI Services that you use, and may include identification information such as your email address, your street address, your telephone number, your credit card or banking account information, demographic information, certain account information (i.e., that you maintain at social media or music-related websites), and preference information.
- Other Information. We may also collect, generate, and/or receive Other Information about you from the MUSO.AI Services as follows:
- MUSO.AI Services Metadata. When you interact with the MUSO.AI Services, metadata is generated that provides additional context about the way that you utilize the MUSO.AI Services.
- Log Data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use the MUSO.AI Services and record it in log files. Such log files may include the Internet Protocol (IP) address, the address of the web page visited before using the MUSO.AI Services, browser type and settings, the date and time MUSO.AI Services were used, information about browser configuration and plugins, language preferences and cookie data.
- Device Information. We may collect information about your devices accessing the MUSO.AI Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.
- Location Information. We may receive information from you that helps us approximate your location. We may, for example, use a business address submitted by you, or an IP address received from your browser or device to determine approximate location. We may also collect location information from devices in accordance with the consent process provided by your device.
- Additional Information Provided to Us. We also may receive Other Information when submitted to our Platform or in other ways, such as if you participate in a focus group, contest, activity or event, apply for a job, request support, interact with our social media accounts or otherwise communicate with us.
3. HOW WE USE INFORMATION
More specifically, we may use and share the information that we collect as follows:
- To provide our MUSO.AI Services. We use the information we collect to provide, update, maintain, and protect the MUSO.AI Services.
- To improve and customize the MUSO.AI Platform and MUSO.AI Services. We constantly seek to improve your experience with the MUSO.AI Platform and the MUSO.AI Services. Therefore, we may analyze data that we collect about your use of the MUSO.AI Platform or MUSO.AI Services to learn how we can improve them.
- To respond to inquiries, comments, feedback, or questions. If you contact us, we may use the information that you provide to respond.
- To communicate with you. We may send you service, technical and other administrative emails, messages, and notices. We may also contact you about changes in our MUSO.AI Services, our MUSO.AI Services offerings, and other matters such as security and fraud issues. These communications are considered part of the MUSO.AI Services, and you may not opt out of them.
- To advertise and market to you. We may contact you to tell you about new or relevant product features, to send you promotional communications, and to provide you with other news that may be of interest to you. Additionally, we may utilize cookies, beacons, and mobile SDKs to recognize your browser or mobile device to analyze the effectiveness of our advertising and marketing campaigns. You can control whether you receive marketing communications and advertisements.
- For Investigative Purposes. We may use the information you provide to investigate and help prevent security issues and the abuse of the MUSO.AI Services.
- With Consent. We may share Personal Data and Other Information with third parties when we have your consent to do so.
4. HOW WE SHARE INFORMATION
We are NOT in the business of selling your Personal Data. To the contrary, it is paramount to us that we maintain your trust. Yet, in certain circumstances, we may share information about you with third parties, including our service providers and sub-processors, for the legitimate business purposes set forth below.
- To comply with your instructions. We may share and disclose your Personal Data as instructed to provide you with our MUSO.AI Services and to comply with applicable law and legal processes. In addition, if you are a company, your administrators and other personnel may be able to access, modify, or restrict access to Personal Data and Other Information of their employees and contractors.
- To integrate with Third Party MUSO.AI Services. To provide an integrated platform, Customers may enable integrated third party service providers. Such third party services are not owned or controlled by MUSO.AI, and any third parties that have been granted access to Personal Data and Other Information may have their own policies and practices for its collection, use, and sharing of such information. Please check the permissions, privacy settings, and notices for these third party service providers or contact the administrator of the MUSO.AI Services with your employer for any questions. Any permissions that you have granted to that third party service provider will govern their use of your data.
- To work with our vendors and service providers. We may engage third party companies or individuals as service providers, vendors, or business partners to process Personal Data and Other Information and support our business.
- To facilitate a change in MUSO.AI’s business. As our business develops, we may be involved in a merger, acquisition, financing, due diligence, reorganization, or transition of all or part of our services to another provider, and the information that we collect may be shared or transferred in such event.
- To investigate and help prevent security issues and abuse of our MUSO.AI Services. We may share your Personal Data and Other Information to protect the rights, property, and safety of MUSO.AI, our employees, Customers, users, and third parties and in investigating and preventing fraud or security issues.
- To comply with applicable law, regulation, or legal process. We may disclose your Personal Data and Other Information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of MUSO.AI, to prevent fraud, to act in urgent circumstances to protect the personal safety of users of the MUSO.AI Services or the public, or to protect against legal liability.
- With consent. We may share Personal Data and Other Information with third parties when we your consent to do so or that of your employees and contractors if you are a company.
5. YOUR CHOICES
We respect your choices concerning your Personal Data. When using the MUSO.AI Platform and the MUSO.AI Services, you have the following choices with respect to your Personal Data.
- Reviewing, Updating, and Correcting Your Information. You can review, update, or correct your Personal Data through your account. If you have questions, please contact us.
- Marketing and Promotional Communications. You may unsubscribe from marketing emails that we send to you by following the instructions contained in each such email. If you unsubscribe, you will no longer receive marketing emails, but we will continue to contact you regarding management of your account, other administrative matters, and to respond to your requests. Depending on your mobile device, you may also control marketing and other tracking technologies through your settings by resetting your advertising ID.
- Do Not Track. Some web browsers may transmit “Do Not Track” signals. There is no current standard that governs what, if anything, websites should do when they receive these signals. We do not currently respond to “Do Not Track” signals. If and when a standard is established, we may revise our policy on “Do Not Track” signals.
If you would like to take additional steps to correct, amend, object to the processing or profiling of, or to delete your Personal Data, please coordinate your request with us at notices@MUSO.AI.
6. IMPORTANT INFORMATION
c. Security. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction and to comply with applicable state and federal privacy and security laws. We also apply the same standards to your data that we apply to our own data. However, despite these efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed to prevent interception or misuse. As a result, we must depend on you to protect your information. You should take special care in deciding what information you send to us via the MUSO.AI Service or e-mail. Please keep this in mind when disclosing any Personal Data to us via the Internet. If you become aware of any breach of security or privacy, please notify us immediately.
e. Aggregated or Pseudonymized Data. In an ongoing effort to better understand and serve the users of our MUSO.AI Services, we conduct research on our Customer demographics, interests and behavior based on the Personal Data and Other Information provided to us. Such research may be compiled and analyzed on an aggregated or pseudonymized basis. This aggregated or pseudonymized information does not identify you. We may share aggregated or pseudonymized data with affiliates and partners for business or research purposes. We may also disclose aggregated or pseudonymized user statistics to describe our services to current and prospective business partners, and to third parties for other lawful purposes.
f. California Privacy Rights Disclosure. Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we act as a “service provider” with respect to the Personal Data that we receive and process through our MUSO.AI Platform, and conduct our data processing in accordance with our Terms of Service. We do not sell Personal Data.
If you are a resident of California and use the MUSO.AI Services as an employee or contractor of a Customer, you may have additional notice rights under the CCPA. In particular, the CCPA provides employees and contractors residing in California with the right to be informed of the categories of Personal Data collected and the purposes for which such Personal Data is used. If you have any questions about the application of CCPA to you, please contact the Customer whose account you use for more information, including any applicable CCPA privacy notices.
If you are a resident of California and have applied for a position at MUSO.AI, we may collect and use your Personal Data for human resources and business management purposes, including identifying and evaluating candidates for potential employment as well as for future roles that may become available, recordkeeping in relation to recruiting and hiring, ensuring compliance with legal requirements including diversity and inclusion requirements and practices, conducting background checks as permitted by applicable law, protecting our legal rights to the extent authorized or permitted by law, or emergency situations where the health or safety of one or more individuals may be endangered.
If you are a resident of California and believe that we have collected your Personal Data outside of a possible “service provider” relationship, you may request to know more details about the categories or specific pieces of Personal Data that we collect (including how we use and disclose this information), how to delete your Personal Data (where applicable), and how to not be discriminated against for exercising these rights. You may make a data request under the CCPA by contacting us at notices@MUSO.AI. We will verify your request using the information associated with your account, including email address. Government identification may be requested. You may also designate an authorized agent to exercise these rights. Notwithstanding the foregoing, please note that if you do not have a MUSO.AI account, we may not have enough information about you to verify your data requests and to honor them.
7. EUROPEAN UNION DISCLOSURES
The following European Union (“EU”) privacy disclosures provide information about the collection, use, processing and sharing of data by MUSO.AI with regards to persons that reside or are located in the EU. If you reside in the EU or send data through the MUSO.AI Platform to persons located in the EU, the following additional disclosures apply.
The GDPR (as defined below) is the toughest privacy and security law in the world. It was drafted and passed by the EU, and it imposes obligations onto organizations anywhere so long as they target or collect data related to people in the EU. The regulation was put into effect on May 25, 2018.
The GDPR applies to persons or companies that process data of EU residents, and to persons or entities that offer goods or services to EU residents. The guiding principles of the GDPR are reflected in Article 5.1-2 thereof that contains seven protection and accountability principles:
- Lawfulness, fairness and transparency — Processing must be lawful, fair, and transparent to the data subject.
- Purpose limitation — You must process data for the legitimate purposes specified explicitly to the data subject when you collected it.
- Data minimization — You should collect and process only as much data as absolutely necessary for the purposes specified.
- Accuracy — You must keep personal data accurate and up to date.
- Storage limitation — You may only store personally identifying data for as long as necessary for the specified purpose.
- Integrity and confidentiality — Processing must be done in such a way as to ensure appropriate security, integrity, and confidentiality (e.g. by using encryption).
- Accountability — The data controller is responsible for being able to demonstrate GDPR compliance with all of these principles.
Furthermore, MUSO.AI makes applicable the following terms for EU residents:
- The Right to Access. EU users have the right to request that MUSO.AI provide copies of your Personal data, for which you may be charged a small fee.
- The Right to Rectification. EU users have the right to request that MUSO.AI correct any information that you believe to be inaccurate. You also have the right to request that MUSO.AI complete any Personal Data in its possession that you believe to be incomplete.
- The Right to Erasure. EU Users have the right to request that MUSO.AI erase your Personal Data under certain circumstances as specified at length in the GDPR.
- The Right to Object to Processing. EU users have the right to object to MUSO.AI’s processing of a users’ Personal data, under certain conditions as specified at length in the GDPR.
- The Right to Data Portability. EU users also have the right to request that MUSO.AI transfer their Personal Data to another organization or directly to them as specified at length in the GDPR.
A copy of the GDPR is incorporated herein and made a part hereof. EU users may access the GDPR at https://gdpr.eu/privacy-notice/.